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Click on the sample pages to learn more about these in-depth reports.
These reports are available for free download to members of the451. Please contact us about becoming a member.
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What Will be the Next Big Thing?
What is the next big thing? That's the question on the lips of every technology executive and Wall Street analyst looking for a new gold rush. The question has taken on additional relevance with the downturn in global economic markets - CIOs are now very wary of the next big thing. The451 asked its team of news and insights analysts for thoughts on what will be happening in their areas of coverage, particularly giv en the current market pressures. The analysis does not flow in the typical manner of the451's reports, as we have tried to cover all the major areas within the technology, media and telecommunications sectors.
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Your Presence is Requested: The State of the Presence and Instant Messaging Markets, Summer 2001
Certainly, consumer numbers continue to grow rapidly across all the major IM networks - AOL, Microsoft and Yahoo. Even taking into account the fact that these firms mostly count downloads, rather than active users, the numbers are still growing strongly. But, as usual, it is generating money from the users that is proving difficult.
download the PDF file (219 KB) |
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Embedded Systems: nine key companies
Although the desktop operating system market tends to claim the lion's share of attention, manufacturers of all kinds of devices use microprocessors and operating system software to remarkable effect. Embedded operating systems turn up in aerospace and defense, in cars, consumer appliances, printers, set-top boxes, industrial measurement and control devices, Internet infrastructure tools like servers and switches, medical instrumentation, point-of-sale terminals and PDAs.
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B2B Collaborative Commerce Europe
While there is no doubt that there is a strong ROI case for connecting buyers to supplier in a collaborative commerce environment, there is a plethora of vendors offering one element of the equation, often making the landscape confusing and the payback difficult to quantify. One thing's for sure, the smoke and mirrors around B2B business models have disappeared, even if the technology is still mythologized in terms of its scope and ability to deliver concrete business benefits.
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eCRM Europe
In 2000, the buzz around customer relationship management (CRM) came from the Internet as a customer interaction channel. Every vendor spouted the multi-channel mantra: interact with customers by any means possible - including the more traditional telephone call and the emerging channels of email, Web chat and online sales agent. While e-CRM is still important - and indeed a new wave of applications has emerged focusing on yet another customer interaction channel: wireless devices - interaction on an 'any platform, anywhere' basis is being supplanted by a new focus on the analysis of the data rather than the communication channel per se.
download the PDF file (243 KB) |
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