May 2010
Open to Disruption: The Impact of Open Source in Content Management

Open source isn’t new in content management, and open source code is used widely to power websites. Over the past five years, we have seen a marked rise in the number of vendors, many with venture capital backing, making a go of commercial business models tied to open source in content management. Many of these players have European or otherwise non-US origins and have expanded to the US market fairly recently. These vendors are looking to capitalize on the lower-cost and flexibility benefits that open source can offer organizations while providing commercial guarantees, SLAs and, in some cases, additional features via commercial licenses that may appeal to larger organizations.

This report examines the commercial implications of open source in content management. Its focus is on the vendors that have tied their business models to the availability of open source code and the customers that are willing to engage financially with these vendors. This generally means paying for support contracts, commercial versions of open source products, or other vendor-provided products or services. This report investigates these models and analyzes how this affects the content management sector overall.

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